Android users may get Error retrieving information from server [RPC:S-7:AEC-0] while downloading an app from the Play Store. But there is a way to fix it. So let’s find out how to fix Error retrieving information from server [RPC:S-7:AEC-0].
How to Fix Error retrieving information from server [RPC:S-7:AEC-0]
Part 1
- Now go to to Settings > Storage & USB > Cached data
- Select Clear cached data.
- Next go to Settings > Apps > Play Store > Storage
- Then select Clear cache.
- Now navigate to Settings > Apps > Play Store > Storage
- Select Clear data.
- Once done, go to the Play Store and try downloading the app.
If the above steps did not help and you still get the Error retrieving information from server [RPC:S-7:AEC-0] error, follow the steps below.
Part 2
- Go to Settings > Accounts > then Google.
- Now select the three dots top right
- Then select Remove account.
- Then restart your device.
- Now go to Settings > Accounts > Add account.
- Now add your Google account
- After you have added the account, go to Play Store and try downloading the app.
That’s fixes the error for most of the Android users.