How to fix Tales of Zestiria Errors: Crash, Bug, Distorted Text, Black screen and more

How to fix Tales of Zestiria Errors: Crash, Bug, Distorted Text, Black screen and more

Bandai Namco released the latest Tales of game last in October 2015 for PC. And here we are with tips to fix Tales of Zestiria errors for PC. The title was on the product list of Steam for almost two months. The critics as well as fans have praised Tales of Zestiria. It is the fifteenth main installment in the long running JRPG franchise. Tales of Zestiria is also available on PS3 and PS4.

This guide serves to those who have trouble running the title on PC. Bandai Namco revealed the minimum and recommended system requirements to run the game. Make sure you have them to enjoy the game.

Tales of Zestiria Official System Requirements

Minimum Requirements

    • OS: Windows Vista, 7, 8, 10
    • Processor: Intel Core 2 Duo 2.4Ghz / AMD Athlon 64 X2 5200+, 2.6GHz
    • Memory: 2 GB RAM
    • Graphics: Nvidia GeForce 8800 GT / ATI Radeon HD 4830 or equivalent
    • DirectX: Version 9.0c
    • Hard Drive: 12 GB available space

Recommended Requirements

    • OS: Windows 7 (x64) / Windows 8 (x64) / Windows 10 (x64)
    • Processor: Intel Core i3-530, 2.93 GHz / AMD Phenom II X4 940, 3.0GHz
    • Memory: 4 GB RAM
    • Graphics: Nvidia GeForce GTX 560 Ti / AMD Radeon HD 7850 or equivalent
    • DirectX: Version 9.0c
    • Hard Drive: 12 GB available space

How to fix Tales of Zestiria Errors: Crash, Bug, Distorted Text, Black screen and more

1 Crash during startup/failed to launch fix

Crash is caused due to outdated video card drivers. Download the latest stable version of the video card driver from the official site and install. This will solve the crashing issue in most cases. Other potential fix includes changing the desktop resolution to game resolution and then launching the game.

2 Black screen bug in Tales of Zestiria fix

There a number of ways you can fix this problem. Try each one of them and see if it fixes the issue.

  • Try to Alt+Tab out and Alt+Tab into the game. This fixed the issue of many users.
  • Another fix requires you to create a configuration file. Go to the following directory

    C:\Users\_username_\AppData\Local\BANDAI NAMCO Games\Tales of Zestiria

    If there’s already a TOZ.cfg file present there, open it using notepad and set the following parameters for the corresponding setting.

resolution_X=1280
resolution_Y=720
refreshRateHz=60
fullscreen=0
vsync=1
shadows=high
anisotropy=16
antialiasing=fxaa_medium
draw_distance=far
lod_distance=far

If there isn’t any TOZ.cfg, you can download it from here [Update: The original link has been removed.] and paste it the said directory.

3 Distorted text issue in Tales of Zestiria fix

This issue is frequent among Intel HD GPU users. Developers notified that the users need to update their Intel HD Graphic Adapter Drivers to the latest version. However if you are an AMD/Nvidia user, we recommend you the same.

4 Missing executable issue in Tales of Zestiria fix

A few anti-virus software have been reported to show false positive for the game’s main executable. To fix this issue, first of off all temporarily disable your antivirus software while playing the game. Also, if the antivirus has deleted some of the game files, you need to verify the integrity of the game cache and download the missing ones.

That’s all from how to fix Tales of Zestiria errors guide. We will update this post with fixes as new issues are faced by users. If you have any other issue running Tales of Zestiria on PC, comment and we will try to figure out a solution for the issue.